They gave me a free diagnosis and a very reasonable estimate to fix my gaming computer. This is my first time giving a review to anyone. I felt so compelled... read moreThey gave me a free diagnosis and a very reasonable estimate to fix my gaming computer. This is my first time giving a review to anyone. I felt so compelled to do so bc they are awesome. Dont let their location fool you. If you have a computer problem take it there and you will not be disappointed. They go way beyond just fixing your computer! read less

Excellent experience- my HP laptop died & after assessing the situation, they were able to sell me another laptop & transfer my data. I'm so happy to have discovered them,... read moreExcellent experience- my HP laptop died & after assessing the situation, they were able to sell me another laptop & transfer my data. I'm so happy to have discovered them, now I know where to go for tech solutions. read less

Craig was able to fix my laptop in a day, no hourly charge though it was not an easy fix, I highly recommend The Eldest Geek. Price was... read moreCraig was able to fix my laptop in a day, no hourly charge though it was not an easy fix, I highly recommend The Eldest Geek. Price was very reasonable. They can fix any computer problem ! read less

Got my 2011 MacBook Pro Logic board fixed the best way today.Quick turnaround and accurate advise.Would recommend and refer to my friends who are Apple fans to reach out to... read moreGot my 2011 MacBook Pro Logic board fixed the best way today.Quick turnaround and accurate advise.Would recommend and refer to my friends who are Apple fans to reach out to Craig for help. read less

Personable, honest, timely, great to do business with

MacBookPro was unresponsive. They installed a new battery at a very reasonable price and were extremely knowledgeable and pleasant. I highly recommend them. .

Amazing! I spilled (well my dog did) water on my computer. They actually gave me a trade-in for a better computer for a very low price, and had everything done,... read moreAmazing! I spilled (well my dog did) water on my computer. They actually gave me a trade-in for a better computer for a very low price, and had everything done, within two hours. This saved my life for a presentation. (I now live in Alexandria even though profile says CA.) read less

Craig and his team are great. They are completely honest and want what is best for the customer. Plus they do great work. 5 stars all the way!

Very simple operation on the second floor of a great antique shop. Save the over whelming swarm of employees in blue shirts, table tops full of the lastest gagets,... read moreVery simple operation on the second floor of a great antique shop. Save the over whelming swarm of employees in blue shirts, table tops full of the lastest gagets, and a bar full of young cocky techs that diagnose your computer using a 30 second test. Craig has been working on Apple computers since the company's infancy. He has competitive prices and fixed my display issue on my MacBook in one business day, without the need to send my computer off for an indefinite amount of time as the Apple Store would have done. Although Macs are his specialty, he is also able to help with all makes and models as well. I'll definitely keep Craig, and The Eldest Geek, in mind for my future computer needs. Highly recommend! read less

Definitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project - transfer files from my old laptop to a new laptop then also try... read moreDefinitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project - transfer files from my old laptop to a new laptop then also try to fix the old laptop with the cooling fan error. I couldn't get the old computer to move past the error message - it would just shut down. I needed the files to work on my college course. Even though it was New Year's Day, Mr. Baker made himself available to transfer the files within an hour of dropping it off. He communicated throughout the process. He also suggested a better virus protection and loaded it up. Currently he is assessing the status of the old lap and preparing the free estimate on the repair costs. read less

This place is in an antique mall, so my expectation of a hi tech atmosphere were put to the test.That said, these folks did exactly what they said they were... read moreThis place is in an antique mall, so my expectation of a hi tech atmosphere were put to the test.That said, these folks did exactly what they said they were going to do and did not charge me an arm and a leg. They even found an oddball issue with my computer and fixed that for free.I've been there a few times now and can say that they are honest and knowledgeable. I've never gone away feeling like I'd been ripped off (which I cannot say about a certain big box extablishment that took me for $300+).I recommend them whole heartedly. read less

If you are looking for exceptional skill, long experience, fair price and are willing to look for value, not ambiance, you have found it. Craig is exceptional. Craig knows what... read moreIf you are looking for exceptional skill, long experience, fair price and are willing to look for value, not ambiance, you have found it. Craig is exceptional. Craig knows what he is doing, can solve the unsolvable problems and is fun, as well SIX STARS read less

Great service, very knowledgable, has kept me and my family from wasting money on waisted repairs and sold us used computers which have and are still serving us well. When... read moreGreat service, very knowledgable, has kept me and my family from wasting money on waisted repairs and sold us used computers which have and are still serving us well. When I'm in a computer pinch, craig is the first person I go to. read less

He hasn't actually worked on my computer, yet. We're setting up an appointment.

VERY helpful...will most certainly use them again and recommend to others

Truly excellent. It takes a lot for me to write a review. The Eldest Geek got my computer fixed in 24 hours, which was super important since it is my... read moreTruly excellent. It takes a lot for me to write a review. The Eldest Geek got my computer fixed in 24 hours, which was super important since it is my work computer and I have upcoming deadlines. The price was reasonable and I couldn't be happier. Well worth the drive to Alexandria. read less

Craig was very responsive and convinced me to come to his shop. He figured the problem out quickly, made an acceptable quote and fixed my MacBook within an hour. Worked... read moreCraig was very responsive and convinced me to come to his shop. He figured the problem out quickly, made an acceptable quote and fixed my MacBook within an hour. Worked well so far. Craig includes a 6 months warranty. read less

Great service and great people. Knew exactly what they were talking about and were nice enough to explain it to me step by step. Will definitely recommend them to my... read moreGreat service and great people. Knew exactly what they were talking about and were nice enough to explain it to me step by step. Will definitely recommend them to my friends and family for any computer issue in the future. read less

Amazing service! Great communication. Hes so awesome even offered to deliver it to me because of my crazy schedule!

A little unusual setting, but very knowledgeable, straightforward, and helpful. Price was reasonable. The only problem was the repair did not hold and the laptop hinge popped after two days.

Great service at a fair price, hats off to the geeks! Spent many hours with my pc, diagnosed and installed updated software.

He transferred all data from a damaged computer to a new computer. He did it while I waited. I was thoroughly pleased with the results.

In case you're like me and find yourself wondering...hmmm...is this legit? A computer repair shop in the crowded corner of a dilapidated antique mall? Yes, it's legit. I've brought two... read moreIn case you're like me and find yourself wondering...hmmm...is this legit? A computer repair shop in the crowded corner of a dilapidated antique mall? Yes, it's legit. I've brought two separate computers here and had excellent service both times. Once to have fan installed in a Dell all-in-one computer; the other to (ultimately) have a new hard drive installed. Second time took a little longer than either of us expected. (It happens.) But, any time I called for a status update, I got an immediate response and full update. And, even though the job ended up being more extensive than originally thought, they stuck with their estimate. I have recommended this place to neighbors, and happily do so to Yelpers as well. read less

After several weeks of the screen on my laptop occasionally flickering when initially turning the computer on, the screen went completely black. The laptop would still power on but I... read moreAfter several weeks of the screen on my laptop occasionally flickering when initially turning the computer on, the screen went completely black. The laptop would still power on but I was unable to see anything on the screen. After doing some trouble shooting I realized that I would need a professional to diagnose and fix the problem. I contacted a few local computer repair companies and Craig was the first person who had an available appointment. Craig spoke to me over the phone and provided some initial thoughts as to what might be causing the problem. He told me I could bring the laptop in and he would take a look and provide a free estimate of how much the repairs would cost. I spoke with Craig a few hours after dropping the computer off and he informed me that he had determined that the screen on the laptop needed to be replaced (approximate cost = $150.) He said he would check to see if he had a replacement screen in stock and could have the computer fixed and ready for pick up on Wednesday, if that would work for me. (I dropped the laptop off on Monday at 11 a.m. Craig's company is closed on Tuesdays.) I explained that I was unavailable on Wednesday and, if possible, would really appreciate it if there was any way that the repair could be made ASAP so I could pick up the computer later on Monday. Craig said he would try to get it finished so I could pick up the computer later that day. Craig called at 4:30 on Monday - the same day I dropped off the computer - to let me know that the laptop screen had been replaced and the laptop was ready for pick up. Craig replaced the laptop screen and I am now able to fully use the laptop again. Very quick and affordable service with straightforward communication as to what to expect with regard to timing and price. read less

Craig was able to repair my MAC book from water damage. Saved me considerable $$$. Would use and recommend their services again!!!

Craig is my go-to guy whenever I have a computer problem--Mac or PC. He is always honest and up front about what might be wrong, how much it might cost... read moreCraig is my go-to guy whenever I have a computer problem--Mac or PC. He is always honest and up front about what might be wrong, how much it might cost to fix it and offers handy suggestions of what to do next. i have bought a refurbished Mac from him and it has worked flawlessly from Day One. He even transferred all my data from my old Mac. I have recommended him to many friends and every one has reported that they had a good experience, too.I'll be seeing him this week with a new battery issue and I'm sure he'll find a solution for me quickly and at a reasonable price. To heck with those self-annointed, arrogant "Geniuses," I'm a Geek fan through and through. read less

Can't thank them enough for fixing my 2011 MBP GPU. Apple would not touch it. And tons of scammers out there wanting you to send your machine in only to... read moreCan't thank them enough for fixing my 2011 MBP GPU. Apple would not touch it. And tons of scammers out there wanting you to send your machine in only to find out people never get them back... went here to their store front and they turned it around in a week saving me $2000 on a new one. Running great. Thanks a ton guys! Highly recommend. I'll be back. read less