Wow I can never find stores like these! I love to buy old computers I really hope this does not go out of business, whenever I get birthday money I'm gonna spent it all there, and my birthdays coming up.

Originally, I took my Macbook Air to a different business, and after they told me it wasn't fixable, Craig said he could handle it! When I brought it in, he opened the laptop directly in front of me, showed me the water damage that I hadn't seen on my own, and was extremely helpful/knowledgeable. I enjoyed listening to him tell me stories while he assessed my broken laptop, and in the end, he gave me an excellent deal! The next time I have computer troubles (hopefully not anytime soon), I know where to come! Thank you, Craig!!

I would give him 5 stars but he told me my hard drive was fried and couldn’t be fixed by him. But at least he didn’t charge me for that, as some might have!

VERY helpful…will most certainly use them again and recommend to others

He transferred all data from a damaged computer to a new computer. He did it while I waited. I was thoroughly pleased with the results.

Personable, honest, timely, great to do business with

Somehow I completely messed up my Windows 7 operating system on my old Lenovo T430 Thinkpad. Even though I have many years of experience as a web developer, I had no clue how to fix this. I researched as much as I could, but clearly fixing operating systems on laptops is not my forte. Ihad actually bought a laptop from Craig back in October, which is lightning fast, and it was backed by Craig, so Iknew I was getting the real deal. Unfortunately, I haven't had a lot of time to play with, as I couldn't bring it with me to Mexico. For this laptop issue, Craig was able to perform a repair on the operating system and it took about 2 hours to complete. Craig and Alex have the most experience thanany other technician in Washington DC, and I wouldn't even think about bringing my computer to anyone else.

Alex is so personable and knowledgeable. He fixed my desktop iMac, gave me a tutorial in the new operating system, and charged me much less than Apple would have. 2 thumbs up. 5 stars. And the antique shop is a blast, too.

Having experience both in a computer repair shop and as a software developer, I can confidently say that The Eldest Geek is the most honest and fair computer repair shop you're likely to find in northern Virginia. If you're not a computer person and are looking for a shop that's going to use their knowledge to help you, and not cheat you, this is the place.

I recently had work done here on a Macbook Pro 15" Retina, through the repair several unexpected problems came up. Craig was easy to communicate with and provided consistent updates on the repair. With the issues that the computer had I would not have been surprised to have gotten a call informing me that the price would be doubling due to the amount of time that had been invested. Through my interactions with Craig and seeing his response to the problems I believe I got a better than normal view of how much integrity this shop is run with.

I'll be returning here for any future work I need done and wouldn't hesitate to advise others of the same.

Very knowledgeable.

My macbook pro 2011’s logic board died, and of course apple failed to notify people they were fixing it for free up until literally this year. Craig worked on the repair, and while at it also upgraded my RAM and hardrive to an SSD for a very reasonable price. It roars like a lion now, couldnt be happier. Basically got a brand new mac for a quarter of the price

For mac issues, definitely reach out to this shop.

Great job, I could drive one hour again just to have Craig work again, totally worth it. Honest and very responsible.

These guys are great. I brought them a laptop with a broken power button (which wouldn’t turn on). They figured out the problem (which was something else) and fixed it promptly, and for a very fair fee that was much less than buying a new laptop.

They are located in Mount Vernon but don’t let that scare you if you are in Arlington – they also do house calls.

They provide a six-month warranty on any repair.

They fix any desktop or laptop, including Macs. They can open the case, figure it out, and fix it (including repairs that involve soldering). Their affiliate, Orlogic Repairs, does logic board repairs.

If your laptop RAM or storage is upgradable, they also do that.

TopTech also has used laptops (Mac and PC), which also have a 6-month warranty. Unlike the used laptops on eBay, Amazon Warehouse or Craigslist, with these laptops you know what you are getting and there is someone who will fix it for free if there are problems.

I will be returning to Top Tech for any future computer problems and recommending their services to anyone having issues.

About a month ago, I woke up one morning unable to power on my 4-5 year old laptop. Having a Geek Squad service coverage, I first took it to Best Buy to have them take a look. A costly, risky solution was offered, but I wasn’t fully convinced it was the only option.

After doing some research, I found Top Tech/The Eldest Geek and, impressed by reviews, decided to give them a call. I spoke with Alex, and after describing my problem and giving him my model information, he immediately gave me 3 or 4 possible issues that could be preventing my computer to start. It was evident that this guy knew his “you know what,” so I took a ride out to the Top Tech offices the next day for a free diagnostic.

In about 5 minutes, Alex found what the issue was and gave me an estimate, which would be for the actual work only and not a part that needed to be replaced. A few days later, he called and said it was all ready to go. The computer is now running better than before and Alex even replaced some loose screws free of charge, so it feels sturdier as well. All of this was done at a fraction of what Geek Squad was suggesting, which I’m not even sure would have worked and kept my data intact – something I stressed the importance of to Alex.

Since having this repair, I have also turned to Top Tech to complete a data transfer and replace a broken screen on my brother’s laptop. If you’re having a problem and feel like all hope is lost, give Top Tech a call. Their services helped me to avoid a major business and personal setback.

Don’t be fooled by his lack of a storefront. He is the real deal and you will feel lucky and glad you found him. After a liquid spill on my MacBook Pro 2012 model I went to MicroCenter � did not even consider the high priced Apple store. Microcenter wanted $70 just to check it out and the repair would take at least 3 to 5 days. Granted in the unibody Mac the keyboard is actually the bottom layer and is viewed as a “difficult repair.” (I am an electrical engineer and considered doing it myself)

Craig took the case off while I was waiting and diagnosed that it was just the keyboard, no liquid damage to logic boards. I left the laptop and shortly after I got home Craig called to say it was ready for pickup. I could have just had a long lunch and saved on travel time. The MacBook works great, but if there was a problem he guarantees his work. He replaced only what was needed so the material cost is low and his low overhead keeps costs at a relative bargain. In these days of mostly disappointing service Craig was one of the few good experiences I have had with service in a long time.

After several weeks of the screen on my laptop occasionally flickering when initially turning the computer on, the screen went completely black. The laptop would still power on but I was unable to see anything on the screen. After doing some trouble shooting I realized that I would need a professional to diagnose and fix the problem. I contacted a few local computer repair companies and Craig was the first person who had an available appointment. Craig spoke to me over the phone and provided some initial thoughts as to what might be causing the problem. He told me I could bring the laptop in and he would take a look and provide a free estimate of how much the repairs would cost. I spoke with Craig a few hours after dropping the computer off and he informed me that he had determined that the screen on the laptop needed to be replaced (approximate cost = $150.) He said he would check to see if he had a replacement screen in stock and could have the computer fixed and ready for pick up on Wednesday, if that would work for me. (I dropped the laptop off on Monday at 11 a.m. Craig’s company is closed on Tuesdays.) I explained that I was unavailable on Wednesday and, if possible, would really appreciate it if there was any way that the repair could be made ASAP so I could pick up the computer later on Monday. Craig said he would try to get it finished so I could pick up the computer later that day. Craig called at 4:30 on Monday – the same day I dropped off the computer – to let me know that the laptop screen had been replaced and the laptop was ready for pick up. Craig replaced the laptop screen and I am now able to fully use the laptop again. Very quick and affordable service with straightforward communication as to what to expect with regard to timing and price.

Craig and his team are great. They are completely honest and want what is best for the customer. Plus they do great work. 5 stars all the way!

I am a small business owner and had some trouble with my main computer at work and I was going to miss payroll for my staff as well as not be able to fill a customer's order and Craig and his team saved the day! I am in home improvement and computers are my area of comfort. Craig took his time to help me understand what was happening and what he could do. His price was the best around and I am glad to have found them! I came to the shop and the staff put other things they had going on hold to help me and a few minutes later my computer was fixed! This team gets an A+ across the board! I will use them for all my computer needs! Craig is also helping me put together a website at extremely reasonable price!

Craig was able to fix my laptop in a day, no hourly charge though it was not an easy fix, I highly recommend The Eldest Geek. Price was very reasonable. They can fix any computer problem !

I brought my computer to his shop expecting I needed a new board or a recovery from a failed hard drive. It turned out to be a virus and my computer is back working better then it has for a long time.
Very happy with the results and the cost to have my system back home
Bill

Great service at a fair price, hats off to the geeks! Spent many hours with my pc, diagnosed and installed updated software.

Craig did an excellent job diagnosing the issue – when my computer proved not to be worth fixing, he sold me a better used one for cheap, and spent hours setting it up and transferring over my data for no extra charge! Would highly recommend.

Stuck to his price even though it required a little more work.

Very simple operation on the second floor of a great antique shop. Save the over whelming swarm of employees in blue shirts, table tops full of the lastest gagets, and a bar full of young cocky techs that diagnose your computer using a 30 second test. Craig has been working on Apple computers since the company's infancy. He has competitive prices and fixed my display issue on my MacBook in one business day, without the need to send my computer off for an indefinite amount of time as the Apple Store would have done. Although Macs are his specialty, he is also able to help with all makes and models as well. I'll definitely keep Craig, and The Eldest Geek, in mind for my future computer needs. Highly recommend!

He hasn’t actually worked on my computer, yet. We’re setting up an appointment.

Great service, very knowledgable, has kept me and my family from wasting money on waisted repairs and sold us used computers which have and are still serving us well. When I’m in a computer pinch, craig is the first person I go to.

Craig diagnosed my MacBook Air free of charge and once the issues had been explained to me, he then let me know all of my options for repair. Because my computer was already several years old, I had some questions about repairing it versus replacing it with a new one. Craig helped me weigh my options, and ultimately we decided to switch my hard drive into a used MacBook Air of the same year that he had in the shop. At no point during this process did I feel as though his primary interest was to get money out of me. I would recommend them to anyone in need of a computer repair!